A step-by-step guide to resetting your password and recovering access to your investment account.
If you have forgotten your password or are locked out of your Robinhood account, the recovery process is secure and straightforward, provided you have access to your registered email and/or phone number. This guide focuses specifically on the steps required to safely reset your password and regain full account access.
🚨 Critical Security Reminder
**Never** share the recovery link or codes sent by Robinhood with anyone. These links grant full access to reset your account.
You must have access to one of the following to start the recovery process:
If you are having trouble with a login that *was* working, first check if your phone's time is synchronized. Time differences can invalidate **Two-Factor Authentication (2FA) codes**, making you believe your password is the problem.
Go to the Robinhood login page (via the app or robinhood.com) and click the **Forgot Password?** link located below the login fields.
Enter the **email address or phone number** associated with your Robinhood account. This is how Robinhood confirms your identity for the next step.
Check the inbox of your registered email. Robinhood will send a password reset email.
The link will take you to a page to set your new password.
🚨 Lost 2FA Device
If you have **lost access to your phone/authenticator app** and cannot generate a 2FA code, you must contact Robinhood Support directly. You will be required to undergo a separate identity verification process to disable 2FA, which can take time to ensure security.
If the password reset was successful but you still cannot log in, the issue may be with the **Two-Factor Authentication (2FA) code**. Follow the steps in the warning box above, or if using an authenticator app, ensure your phone's time is corrected (Settings > Time Correction/Sync).
If you receive a password reset link but did not request it, **DO NOT click the link.** Immediately log in via the official app/website using your old password and change it to a new, complex one to prevent unauthorized access.
For all issues related to locked accounts, lost 2FA, or suspicious activity, it is best to contact Robinhood Support through their official website's help center. They may require documentation (like ID verification) to restore account access.
Account recovery is a straightforward process when you have access to your registered contact methods. Always use the official Robinhood channels for password resets and remember that security features like 2FA are there to protect your portfolio.